77k77 Privacy Policy

Introduction and Scope of Application

77k77 ("we", "our", "platform") provides a safe and reliable online betting and casino service for players in Bangladesh. We place the highest importance on our users' privacy. This privacy policy ("policy") explains what types of personal information we collect, how it is used, with whom it is shared, and how we keep that information secure.

By using 77k77's website, mobile interface, live casino, cricket betting, slots, or any other service, you are considered to have agreed to the terms of this policy. This policy applies only to those aged 21 and above, as 77k77 is an adults-only platform.

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Information We Collect

We collect various types of information to operate and improve 77k77's services effectively. This information is gathered in two ways — provided directly by you, and collected automatically.

2.1 Information Provided Directly

When you create an account, log in, or contact our support team, the following information may be collected:

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• Payment information — bKash, Nagad, Rocket, Upay, or bank account details (required for payment processing)
• Document information provided for identity verification (if applicable)

2.2 Automatically Collected Information

The following information may be automatically recorded while you use the 77k77 platform:

• IP address and device type
• Browser version and operating system
• Time of access to the platform and session duration
• Pages visited and betting activity logs
• Data collected from cookies and similar tracking technologies

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Purpose of Data Use

77k77 uses the collected information for the following purposes:

• Account management: For registration, login, and profile management.
• Payment processing: To securely complete deposit and withdrawal transactions.
• Service improvement: To analyse platform performance and improve the user experience.
• Security assurance: To prevent fraud, block unauthorised access, and protect the integrity of the platform.
• Age verification: To comply with the 21+ age requirement.
• Customer support: To resolve your enquiries through 24/7 live chat and email support.
• Legal obligations: To comply with applicable laws and regulations.
• Responsible gaming: To identify unusual betting patterns and provide timely support.

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Cookies and Tracking Technologies

The 77k77 platform uses cookies and similar technologies. Cookies are small data files stored in your browser that help the platform remember your preferences and manage sessions.

4.1 Types of Cookies

• Essential cookies: Necessary for login sessions, security tokens, and core platform functionality. These cannot be disabled.
• Performance cookies: Monitor page load speed and overall platform performance.
• Functionality cookies: Save language preferences and user customisation settings.
• Analytics cookies: Used to analyse overall usage trends.

You can control cookies at any time through your browser settings. However, disabling essential cookies may affect platform functionality.

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Data Sharing and Third Parties

77k77 may share your personal information with third parties in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, and bank transfer service providers will receive the information necessary to complete transactions — only to the extent required for the transaction.
• Technology service providers: Contracted organisations for hosting, cybersecurity, and data analytics services — these are subject to strict confidentiality agreements.
• Legal requirements: If a court or competent authority requests information through a lawful order.
• Fraud prevention: Cooperation with relevant agencies to investigate fraudulent activity.

Outside the circumstances listed above, 77k77 does not disclose any of your information to third parties.

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Data Security Measures

77k77 applies industry-standard security measures to keep your information secure:

6.1 Technical Safeguards

• SSL/TLS encryption: All data transmission between the website and users is encrypted.
• Database encryption: Stored sensitive information is kept in encrypted form.
• Firewalls and intrusion detection: Multi-layered protection to prevent unauthorised access.
• Secure payment gateway: All financial transactions are processed through secure channels.

6.2 Administrative Safeguards

• Only authorised staff can access your information.
• Staff receive regular privacy and security training.
• Audit logs of data access and changes are maintained.

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Data Retention Period

77k77 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

• Active accounts: For the entire duration the account remains active.
• Inactive accounts: For the period determined by applicable law from the date of last activity.
• Transaction records: May be retained for an extended period for financial and legal requirements.
• Customer support communications: For a reasonable period after the issue is resolved.

After the required period, information is securely deleted or anonymised.

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Your Rights

As a 77k77 user, you have the following rights over your own information:

• Right of access: You may request a copy of the information we hold about you.
• Right to rectification: You may request that incorrect or incomplete information be corrected.
• Right to erasure: In certain circumstances you may request that your information be deleted (subject to legal obligations).
• Right to object to processing: You may object to your information being used for specific purposes.
• Right to portability: You may request your information in a structured, commonly used format.

To exercise any of the above rights, contact our support team. We respond via 24/7 live chat or email.

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Protection of Minors

77k77 is an adults-only platform. We do not knowingly collect any information from anyone under the age of 21. Age is verified during the registration process.

If we learn that a minor's information has entered our system, we will immediately close that account and delete the relevant information. If a parent or guardian believes their child's information is held by us, please contact us.

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Policy Changes and Updates

77k77 may update this privacy policy from time to time. For any significant changes, we will post a notice on the platform or inform you at your registered email address.

Continuing to use the platform after changes are made will be considered as your agreement to the updated policy. The date of the latest update to the policy will always be shown at the top of this page. We therefore recommend visiting this page regularly.

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Responsible Gaming and Data

As part of 77k77's responsible gaming policy, we monitor users' betting patterns. The purpose of this monitoring is to identify problematic gambling behaviour at an early stage and provide timely support — it is never used for advertising purposes.

To learn more about responsible gaming, visit our Responsible Gaming page.

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Response to Security Breaches

If a data breach occurs for any reason and your information is affected, 77k77 will take the following steps:

• An internal investigation will begin as soon as the incident is identified.
• Affected users will be notified as quickly as possible in accordance with applicable regulations.
• Immediate technical remediation will be applied to minimise damage.
• Security measures will be strengthened to prevent similar incidents in the future.

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Links to Other Sites

The 77k77 platform does not contain links to any external websites. However, if any reference links are added in the future, please be aware that those third-party sites have their own privacy policies and 77k77 is not responsible for them.

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